We are here to help you keep your books audit-ready
Have questions about your QuickBooks integration, subscription, or diagnostic reports? Our support team is backed by accounting software specialists ready to assist.
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Get written assistance from our technical team.
Hours of Operation
Monday – Friday
9:00 AM – 6:00 PM (EST)
Text the Developer
Whatsapp line for urgent support requests.
Frequently Asked Questions
Quick answers to common questions regarding data security and integration.
How does Audit Gen store and secure accounting data?
Audit Gen uses secure, encrypted OAuth 2.0 protocols to connect to your QuickBooks Online account on a read-only basis. We evaluate your ledger via deterministic rules to surface discrepancies without altering your raw accounting database.
What specific QuickBooks data is synced with the application?
The platform securely syncs transaction records, chart of accounts metadata, and ledger entries necessary to run automated diagnostic health checks and rule-based error detection.
How do I disconnect or manage my QuickBooks connection?
You maintain complete control over your data connection at all times. You can trigger an instant revocation of access by navigating to your account settings within Audit Gen and clicking the in-app disconnect button, which immediately revokes tokens via the QuickBooks Revoke Access API.